Archive for category: Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Name:  Mayra Bocanegra

Department: Patient Services

Title: PSR Lead

Primary work location: Olathe

How long have you worked at HPC?
I have worked at HPC for one year and three months.

How did you get into your field of work?
I wanted to be a nurse when I was young, but I decided to stay in administrative health care.

Do you speak any other languages? If yes, which ones?
Yes, I speak Spanish.

Do you have a favorite quote? If yes, what is it?
“Live life to the fullest and make a difference along the way.”

What values are important to you?
Values that are important to me are God, family, respect, kindness and gratitude.

What is something about you that would surprise people?
Nothing!

What is on your “bucket” list?
I don’t have one.

What is your favorite food?
My favorite food is Chinese.

What is your favorite movie?
“The Notebook”

What is your favorite hobby?
My favorite hobby is cooking. I truly enjoy it.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?
No, I am not an animal lover.

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Name: Janice Santiago

Department: Behavioral Health

Title: Behavioral Health Resource Specialist

Primary work location: Olathe

How long have you worked at HPC? Four months

How did you get into your field of work?

I love helping people, and this job gives me the opportunity to connect patients with resources in our community.

Do you speak any other languages? If yes, which ones?

Yes, Spanish.

Do you have a favorite quote? If yes, what is it?

“I think a hero is any person really intent on making this a better place for all people.” -Maya Angelou.

What values are important to you?

Values that are important to me are honesty, trustworthiness and courage.

What is something about you that would surprise people?

I was born and raised in the Caribbean, five minutes away from the beach, but I don’t know how to swim.

What is on your “bucket” list?

I would like to visit Norway and Greece.

What is your favorite food?

My favorite food is Italian and Puerto Rican.

What is your favorite movie?

“The Notebook”

What is your favorite hobby?

I like to read.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

I am not an animal lover.

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Name:  Jessica Grate

Department: Nursing

Title: Medical Assistant

Primary work location: Olathe

How long have you worked at HPC?  Two years

How did you get into your field of work?

I was very sickly as a teenager, and was I intrigued by medicine.

Do you speak any other languages? If yes, which ones?

I speak a little Spanish.

Do you have a favorite quote? If yes, what is it?

“Let go, and let God”

What values are important to you?

Honesty is important to me.

What is something about you that would surprise people?

My eyes are different colors!

What is on your “bucket” list?

I would like to travel to Greece.

What is your favorite food?

Cheeseburgers are my favorite food.

What is your favorite movie?

“Sweet Home Alabama”

What is your favorite hobby?

My favorite hobby is crafting. I enjoy bow making.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

Yes, I am an animal lover. I want a pet cow. I have two dogs, a German Shephard named Copenhagen and a Labrador Retriever named Cali.

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Name:  Amy Gray

Department: Behavioral Health

Title: Behavioral Health Clinician

Primary work location: Olathe

How long have you worked at HPC?  Almost a month

How did you get into your field of work?

I am a Social Worker and have worked with marginalized and disenfranchised youth and families for over 20 years. I am passionate about and committed to making the world a better place.

Do you speak any other languages? If yes, which ones?

No, not fluently.

Do you have a favorite quote? If yes, what is it?

“Be patient toward all that is unsolved in your heart and try to love the questions themselves…Do not now seek the answers, which cannot be given you because you would not be able to live them. And the point is, to live everything. Live the questions now. Perhaps you will then gradually, without noticing it, live along some distant day into the answer.”

― Rainer Maria Rilke

What values are important to you?

I value unconditional positive regard, compassion and respect for others.

What is something about you that would surprise people?

I was Made in Japan and I have an identical twin.

What is on your “bucket” list?

Visit all 7 continents, learn to play the piano, take photos for National Geographic, and go watch the Olympics someday!

Lee Champion, RN, MSN

National Nurses Week is May 6-12. 

In 1993, the American Nurses Association declared May 6-12 as the national week to celebrate and elevate the nursing profession. Each year the celebration ends on May 12, Florence Nightingale’s birthday. Florence Nightingale was an English social reformer, statistician and the founder of modern nursing.

This year’s theme for Nurses Week is 2020 The Year of the Nurse, in honor of the 200th anniversary of Florence Nightingale’s birth.

At HPC we celebrate the important role that nurses play on the front lines of the health care system. Special thanks to Lee Champion, RN, MSN, Nurse Clinic Director and Risk Manager, for overseeing the Nursing department at HPC. Additionally, Lee serves as the risk manager and compliance officer helping to lead the charge in quality, patient safety and satisfaction. Lee’s leadership abilities are second to none.

We appreciate her commitment to providing top notch patient-centered care.

Patient Services Representatives/Receptionist Day is May 13.

Since 1991, National Receptionist Day has been celebrated on the second Wednesday of May, this year falling on May 13. HPC would like to take this opportunity to recognize our Patient Services Representatives (PSRs) who fill the role of receptionist and so much more!

According to Billie Reese-Turner, Director of Billing and Patient Services, this is the strongest team of PSRs we have had in place since she started at HPC in March of 2017.

“These ladies have taken on new policies, forms and processes while dealing with difficult patients and having challenging conversations about the financial situation of the patients and asking them for copays,” Billie says.

“They work diligently to keep up with the needs of not only our patients but also every HPC staff member” she adds. “Veronica and I are so proud of the positive team we have and the support and encouragement that they provide to us and one another.”

Thank you to our wonderful team of PSRs: Iveth Alvarado, Allyce Blume, Mayra Bocanegra, Jean Cast-Martin, Claudia Islas, Maria Pena, Michel Ramirez, Rose Ramirez Neale, Keyshla Rivera Hernandez and Rachael Steffens.

The PSRs are part of the Revenue Cycle Management team and work closely with Andrea Acosta, Enrollment Specialist, Veronica Flores, PSR Manager, Billie Reese-Turner, Director of Billing and Patient Services, and Diana Zamora, Financial Aid Coordinator.