May Brings Special Recognitions to the Behavioral Health Team, Nurses and Patient Services Representatives
HPC Salutes Behavioral Health Team
May is Mental Health Awareness Month. According to National Alliance on Mental Illness, (NAMI), millions of Americans face the reality of living with mental illness. During the month of May, HPC joins with NAMI in the national movement to raise awareness about mental health.
Each day at HPC, our Behavioral Health Team works to access the needs of our patients. They work with our medical providers on a treatment plan to address many conditions such as anxiety, depression, substance abuse, smoking cessation, weight management and more. Our Behavioral Health Clinicians provide support and education to our patients while fighting to decrease the stigma related to accessing care for mental health.
We would like to take this opportunity to recognize the Behavioral Health Team at HPC for all that they do to improve the lives of our patients.
Special thanks to Thao Le, MSN, APRN, PMHNP-BC, Psychiatric Nurse Practitioner; John Smart, LSCSW, Behavioral Health Clinician; and Christopher Woodward, LMAC, Substance Abuse Specialist.
National Nurses Week is May 6-12.
In 1993, the American Nurses Association declared May 6-12 as the national week to celebrate and elevate the nursing profession. Each year the celebration ends on May 12, Florence Nightingale’s birthday. Florence Nightingale was an English social reformer and statistician and the founder of modern nursing.
This year’s theme for Nurses Week is “You Make a Difference” to honor the varying roles of nurses and the positive impacts they make on our lives.
At HPC we celebrate the important roles that nurses play on the frontlines of the health care system. Special thanks to Jewel Gleason, LPN, for all that she does to support our patients, medical providers and medical assistants.
Thank you, Jewel, for all of the good work you do to improve patient care at HPC!
Patient Services Representatives Day/Receptionist Day is May 10
Since 1991, National Receptionist Day has been celebrated on the second Wednesday of May, this year falling on Wednesday, May 10. HPC would like to take this opportunity to recognize our Patient Services Representatives (PSRs) who fill the role of receptionist and so much more!
According to Mayra Bocanegra, Billing and Patient Services Manager, the PSR staff are the first people who interact with our patients when they walk through the door. They are the face of the clinic. It can be a tough job sometimes, but they are willing to do whatever is needed for our patients.
“Words cannot express the gratitude I have for our team,” Mayra says. “We have been through so much together, from the COVID-19 pandemic to staffing shortages, and this team has stuck by my side. We have built a very positive, strong team, and I will forever be grateful.
“I would not be where I am today without them,” she adds. “Every single person on our team has made a difference along the way. I hope they know, to be proud of the work they do, the people they are, and the difference they make for HPC. Thank you from the bottom of my heart!”
Thank you to our wonderful team of PSRs: Crystal Albarran, Acirema Chavez, Jean Cast-Martin, Marlene Guzman, Jorge Larriba, Iliana Mejia, Karla Nunez, Patricia Ortiz, Maria Pena and Yesenia Salazar.
The PSRs are part of the Revenue Cycle Management team and work closely with Mayra Bocanegra, Manager of Billing and Patient Services; Billie Reese-Turner, Director of Billing and Patient Services; and Diana Zamora, Enrollment Specialist.
