Employee Spotlight: Diana Zamora, Financial Aid Coordinator

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Diana ZamoraName: Diana Zamora

Department: Billing

Title: Financial Aid Coordinator

Primary work location: Olathe

How long have you worked at HPC?
One year.

How did you get into your field of work?
I always wanted to work in the medical field and change peoples lives in a positive way.

Do you speak any other languages? If yes, which ones?
Yes, I speak Spanish.

Do you have a favorite quote? If yes, what is it?
“Make your life a masterpiece; imagine no limitations on what you can be, have or do.” -Brian Tracy

What values are important to you?
Values that are important to me include family, honesty and personal growth.

Diana Zamora with her FamilyWhat is something about you that would surprise people?
I don’t know how to swim.

What is on your “bucket” list?
I would like to travel to Europe.

What is your favorite food?
My favorite foods are Mexican and Italian.

What is your favorite movie?
I don’t have a favorite movie, but I like action, romance and comedies.

What is your favorite hobby?
My favorite hobby is spending time with my daughters.

Are you an animal lover? If yes, how many pets do you have and what kind are they?
Yes, I am an animal lover. I have a Yorkie and four parakeets.

Employee Spotlight: Janice Santiago, Behavioral Health Resource Specialist

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Employee Spotlight: Janice SantiagoName: Janice Santiago

Department: Behavioral Health

Title: Behavioral Health Resource Specialist

Primary work locationOlathe

How long have you worked at HPC? Four months

How did you get into your field of work?

I love helping people, and this job gives me the opportunity to connect patients with resources in our community.

Do you speak any other languages? If yes, which ones?

Yes, Spanish.

Do you have a favorite quote? If yes, what is it?

“I think a hero is any person really intent on making this a better place for all people.” -Maya Angelou.

What values are important to you?

Values that are important to me are honesty, trustworthiness and courage.

What is something about you that would surprise people?

Janice Santiago and her family.I was born and raised in the Caribbean, five minutes away from the beach, but I don’t know how to swim.

What is on your “bucket” list?

I would like to visit Norway and Greece.

What is your favorite food?

My favorite food is Italian and Puerto Rican.

What is your favorite movie?

“The Notebook”

What is your favorite hobby?

I like to read.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

I am not an animal lover.

Employee Spotlight: Blair Joyce, Health Records Specialist

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Blair JoyceName: Blair Joyce

Department: Administration

Title: Health Records Specialist

Primary work locationOlathe

How long have you worked at HPC?  Two years

How did you get into your field of work?

I love taking care of people!

Do you speak any other languages? If yes, which ones?

No.

Do you have a favorite quote? If yes, what is it?

No, I don’t.

What values are important to you?

Values that are important to me are God, family and work.

What is something about you that would surprise people?

Blair Joyce and PeersI love to hunt and skeet and trap shoot.

What is on your “bucket” list?

I would like to visit all 50 states.

What is your favorite food?

My favorite food is tacos!

What is your favorite movie?

“The Princess Bride”

What is your favorite hobby?

I like to make skin care products.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

Yes, we have two dogs, a Miniature Aussie and a German Shepherd.

Employee Spotlight: Jessica Grate, Medical Assistant

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Jessica GrateName:  Jessica Grate

Department: Nursing

Title: Medical Assistant

Primary work locationOlathe

How long have you worked at HPC?  Two years

How did you get into your field of work?

I was very sickly as a teenager, and was I intrigued by medicine.

Do you speak any other languages? If yes, which ones?

I speak a little Spanish.

Do you have a favorite quote? If yes, what is it?

“Let go, and let God”

What values are important to you?

Honesty is important to me.

What is something about you that would surprise people?

My eyes are different colors!

Jessica Grate's FamilyWhat is on your “bucket” list?

I would like to travel to Greece.

What is your favorite food?

Cheeseburgers are my favorite food.

What is your favorite movie?

“Sweet Home Alabama”

What is your favorite hobby?

My favorite hobby is crafting. I enjoy bow making.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

Yes, I am an animal lover. I want a pet cow. I have two dogs, a German Shephard named Copenhagen and a Labrador Retriever named Cali.

Welcome Dr. Okahara!

Dr. OkaharaHealth Partnership Clinic is pleased to welcome Noriko Okahara, DO, MPH, Family Physician, to our team. Dr. Okahara is now accepting new patients. To schedule an appointment, call 913-648-2266.

Dr. Okahara is licensed in the state of Kansas. She received a bachelor’s degree in Biology from Johns Hopkins University in Baltimore, Md., and a Master of Public Health from San Diego State University in San Diego, Calif. She earned her Doctor of Osteopathic Medicine at Midwestern University/Arizona College of Osteopathic Medicine in Glendale, Ariz. and completed her residency at UCSF-Fresno Family and Community Medicine Program in Fresno, Calif. She is a member of the Kansas City Southwest Clinical Society.

“I feel fortunate to be able to care for people in need and help the community, which were the very reasons I went into medicine,” Dr. Okahara says.

She has been practicing family medicine since 2004 and has extensive experience with the community health center model. She speaks English, Japanese and medical Spanish, and she serves adult patients at the Olathe clinic, 407 S. Clairborne Rd., Olathe, Kan.

Employee Spotlight: Amy Gray, LSCSW, Behavioral Health Clinician

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Amy GrayName:  Amy Gray

Department: Behavioral Health

Title: Behavioral Health Clinician

Primary work locationOlathe

How long have you worked at HPC?  Almost a month

How did you get into your field of work?

I am a Social Worker and have worked with marginalized and disenfranchised youth and families for over 20 years. I am passionate about and committed to making the world a better place.

Do you speak any other languages? If yes, which ones?

No, not fluently.

Do you have a favorite quote? If yes, what is it?

“Be patient toward all that is unsolved in your heart and try to love the questions themselves…Do not now seek the answers, which cannot be given you because you would not be able to live them. And the point is, to live everything. Live the questions now. Perhaps you will then gradually, without noticing it, live along some distant day into the answer.”

― Rainer Maria Rilke

What values are important to you?

I value unconditional positive regard, compassion and respect for others.

What is something about you that would surprise people?

I was Made in Japan and I have an identical twin.

What is on your “bucket” list?

Visit all 7 continents, learn to play the piano, take photos for National Geographic, and go watch the Olympics someday!

Employee Spotlight: Debbie Sparks, Development and Marketing Manager

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Debbie SparksName: Debbie Sparks

Department: Development/Marketing/Outreach

Title: Development and Marketing Manager

Primary work location: Olathe

How long have you worked at HPC? Three and a half years

How did you get into your field of work?

I was working in corporate America when a good friend of mine contacted me about an open position where she was working. She thought I would be a good fit for the job and that I would find it rewarding. She was right! I started working at a local Safety Net Clinic in January of 2003 and the rest is history.

Do you speak any other languages? If yes, which ones?

No, unfortunately, I do not.

Do you have a favorite quote? If yes, what is it?

“Life is amazing. And then it’s awful. And then it’s amazing again. And in between the amazing and the awful it’s ordinary and mundane and routine. Breathe in the amazing, hold on through the awful, and relax and exhale during the ordinary. That’s just living heartbreaking, soul-healing, amazing, awful, ordinary life. And it’s breathtakingly beautiful.” -LR Knost

Debbie Sparks and her familyWhat values are important to you?

Values that are important to me include honesty, loyalty, compassion and respect.

What is something about you that would surprise people?

When I was growing up, I really wanted to be a nurse. I did not pursue that dream. But I am blessed to work in a supporting role in health care with smart, driven, kind and compassionate people that I admire, every day.

What is on your “bucket” list?

I would like to travel and explore the world.

What is your favorite food?

My favorite food is my Mom’s homemade scalloped potatoes.

What is your favorite movie?

“The Breakfast Club”

What is your favorite hobby?

I enjoy reading, watching my daughter play softball, traveling with my family (which normally revolves around softball) and playing various card and board games with my kids.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

I am an animal lover. I have two dogs, a Labrador Retriever named Rico Suave and a Pug named Tucker Angus.

HPC Celebrates the Contribution of Nurses and Patient Services Representatives 

Celebrate

Lee Champion

Lee Champion, RN, MSN

National Nurses Week is May 6-12. 

In 1993, the American Nurses Association declared May 6-12 as the national week to celebrate and elevate the nursing profession. Each year the celebration ends on May 12, Florence Nightingale’s birthday. Florence Nightingale was an English social reformer, statistician and the founder of modern nursing.

This year’s theme for Nurses Week is 2020 The Year of the Nurse, in honor of the 200th anniversary of Florence Nightingale’s birth.

At HPC we celebrate the important role that nurses play on the front lines of the health care system. Special thanks to Lee Champion, RN, MSN, Nurse Clinic Director and Risk Manager, for overseeing the Nursing department at HPC. Additionally, Lee serves as the risk manager and compliance officer helping to lead the charge in quality, patient safety and satisfaction. Lee’s leadership abilities are second to none.

We appreciate her commitment to providing top notch patient-centered care.

Patient Services Representatives/Receptionist Day is May 13.

Since 1991, National Receptionist Day has been celebrated on the second Wednesday of May, this year falling on May 13. HPC would like to take this opportunity to recognize our Patient Services Representatives (PSRs) who fill the role of receptionist and so much more!

According to Billie Reese-Turner, Director of Billing and Patient Services, this is the strongest team of PSRs we have had in place since she started at HPC in March of 2017.

“These ladies have taken on new policies, forms and processes while dealing with difficult patients and having challenging conversations about the financial situation of the patients and asking them for copays,” Billie says.

“They work diligently to keep up with the needs of not only our patients but also every HPC staff member” she adds. “Veronica and I are so proud of the positive team we have and the support and encouragement that they provide to us and one another.”

Thank you to our wonderful team of PSRs: Iveth Alvarado, Allyce Blume, Mayra Bocanegra, Jean Cast-Martin, Claudia Islas, Maria Pena, Michel Ramirez, Rose Ramirez Neale, Keyshla Rivera Hernandez and Rachael Steffens.

The PSRs are part of the Revenue Cycle Management team and work closely with Andrea Acosta, Enrollment Specialist, Veronica Flores, PSR Manager, Billie Reese-Turner, Director of Billing and Patient Services, and Diana Zamora, Financial Aid Coordinator.

PSR Collage

Employee Spotlight: Christopher James, Executive Assistant

Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Christopher JamesName: Christopher James

Department: Administration

Title: Executive Assistant

Primary work location: Olathe

How long have you worked at HPC?

It will be three years in March.

How did you get into your field of work?

I started as an administrative assistant at Weight Watchers. I worked there for six years.

Do you speak any other languages? If yes, which ones?

No.

Do you have a favorite quote? If yes, what is it?

No, I don’t.

What values are important to you?

Denise Kelly and Christopher JamesValues that are important to me are honesty, integrity and being on time.

What is something about you that would surprise people?

I went to Egypt, Israel and Greece in 1994.

What is on your “bucket” list?

I would like to travel Europe.

What is your favorite food?

“Fried Green Tomatoes”

What is your favorite movie?

“The Devil’s Advocate”

What is your favorite hobby?

I like to read.

Are you an animal lover?  If yes, how many pets do you have and what kind are they?

Yes, I am an animal lover. I have three cats.

During the month of March, we have much to celebrate at HPC!

HPC March 2020 Celebrations

National Social Work Month

March is Social Work Month and a time to acknowledge the work that this profession has contributed to our society and across the globe. The profession has grown and evolved from very humble beginnings. This year’s theme is “Social Workers: Generations Strong”. As we enter the new decade, let us honor the impact that the profession has had on our community for generations.

According to the National Association of Social Workers (2019), there are approximately 680,000 social workers in the United States who are actively employed. Social work is one of the fastest growing professions in this nation. This is due in large part to the versatility of the general practitioner.

The social work profession has been in existence for more than 100 years. Social workers are encouraged to advocate for the most vulnerable and oppressed members of society and must adhere to the most stringent professional code of ethics.

We salute our social workers, Cecilia Ponce, LSCSW and Amy Gray, LSCSW!


National Dental Assistant Week, March 1-7

 “A 20/20 Dental Assistant – Looking Toward the Future” is this year’s theme and acknowledges the growing importance of dentistry’s role in health care and the responsibilities of dental assistants.

There are approximately 346,000 dental assistants in the United States. In Kansas, there are approximately 2,600 dental assistants.

Dental assistants wear many hats in a dental clinic! They greet patients, review medical histories, take X-rays, perform dental charting during the dentist exam, assist the dentist chair-side during procedures, polish teeth, review post-operative instructions and schedule patients.

In Kansas, dental assistants are not required to be certified. However, The Dental Assisting National Board (DANB) is the nationally recognized certification organization for dental assistants. Certification is a source of pride for dental assistants and provides professional advantage and potentially greater earning power.

Thank you to our HPC dental assistants, Katie Hickman, Kaycee Mayfield, Marta Reasoner and Stephanie Rojas!


National Dentist Day, March 6

MarchNational Dentist Day was created as a day to say thank you and show your appreciation for your dentist. It is celebrated annually on March 6.

Do you know?

  • There are approximately 188,200 dentists who are professionally active in the United States. There are 1,392 active dentists in Kansas, of which 278 are specialists
  • The education and training of dentists typically includes four years of college, four years of dental school and two to three years of residency training if a specialty is chosen.
  • There are two different but equivalent degrees dentists may earn: Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD).
  • Dentists ranked number two out of the 100 best jobs according to the U.S. News & World Report. Two dental specialties also placed in the top 10: number four, orthodontist and number nine oral and maxillofacial surgeon.
  • In the United States, nine specialties are recognized by the American Dental Association.
    • Orthodontics
    • Dentofacial orthopedics
    • Pediatric dentistry
    • Periodontics
    • Prosthodontics
    • Oral and maxillofacial surgery
    • Oral and maxillofacial pathology
    • Endodontics
    • Public health dentistry
    • Oral and maxillofacial radiology

Special thanks to our dentists, Emily Day, DDS, Nader Rastgoftar, DDS, and Richard Viloria, DDS, for providing top notch patient care!


National Doctor’s Day, March 30

National Doctor’s Day is celebrated on March 30 each year in the United States to honor physicians for the work they do for their patients, in their communities and for society.

  • There are over a million physicians in the United States.
  • The education and training of physicians typically includes four years of college, four years of medical school, three to five years of residency training in the chosen specialty and one to three years of additional training for sub-specialists.
  • There are two different but equivalent degrees doctors can earn: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO).
  • The training years are difficult with long work hours of often 80 hours per week, low pay and many overnight shifts in the hospital. In addition, the highest levels of professionalism, conduct and ethics are expected of doctors.
  • Areas of practice include the primary care specialties such as family medicine, internal medicine and pediatrics. Other specialties include surgery, obstetrics and gynecology and psychiatry. There are well over 100 specialties and sub-specialties in the United States.
  • The specialty that sees the most patients during office visits is family medicine.

Thank you to our HPC physicians, Emily M. Bush, MD, Hibba A. Haider, MD, Kare Lyche, MD, Ahmed Maher, MD, and Wael S. Mourad, MD, MHCM, FAAFP, for their hard work and dedication to the clinic. We appreciate all that you do to support and serve our patients.