Employee Spotlight

We are very excited to highlight one of our most valuable assets, our employees! Each month, get to know the HPC team in a fun new way.

Rosie Serna Name: Rosie Serna

Department: Revenue Cycle Management (Billing)

Title: Billing Coordinator

Primary work location: Olathe

How long have you worked at HPC?
15 Years!  I started at the clinic on March 17, 2003.

How did you get into your field of work?
I am very passionate about helping others. When I started working at HPC there weren’t many Spanish-speaking employees, so I wanted to offer my services and help serve my community.  I love medicine and wanted to be an Otolaryngologist (ENT).

Do you speak any other languages? If yes, which ones?
Yes, Spanish.

Do you have a favorite quote? If yes, what is it?
“I believe in pink. I believe that laughing is the best calorie burner. I believe in kissing, kissing a lot. I believe in being strong when everything seems to be going wrong. I believe that happy girls are the prettiest girls. I believe that tomorrow is another day, and I believe in miracles.” -Audrey Hepburn

What values are important to you?
Honesty, integrity, respect, unity and commitment

Rosie Serna Olathe West Hispanic Night 1-26-18

What is something about you that would surprise people?
I used to be a model.

What is on your “bucket” list?
I would like to travel around the world.

What is your favorite food?
Chinese and Mexican food, of course.

What is your favorite movie?
“Beauty and the Beast”

What is your favorite hobby?
Dancing, traveling and shopping

Are you an animal lover?  If yes, how many pets do you have and what kind are they?
Yes, one dog, a Shih Tzu Poodle Mix named Max.