UnitedHealthcare Community Plan of Kansas offers Transportation Assistance

UnitedHealthcare members can receive transportation services through UnitedHealthcare Community Plan of Kansas.

Unlimited Rides

UnitedHealthcare provides unlimited roundtrip rides to non-emergency medical appointments which also includes COVID related rides.

Rides to Support Group Meetings

UnitedHealthcare provides 12 roundtrip rides to Support Group Meetings

Bus Passes

Members in Sedgwick, Wyandotte and Johnson Counties can get $25 in bus passes annually. Due to the Public Health Emergency these rides are currently free.

Additional Value-Added Benefits Rides

UnitedHealthcare’s Value-Added Benefits plan provides up to 12 additional roundtrip rides annually to locations such as pharmacy trips, grocery store, food bank, WIC, prenatal classes, and other select rides to job activities for members who qualify.

Call ModivCare at 1-877-796-5847 to Request Transportation

For any questions, contact Member Services at 1-877-542-9238, TTY 711, 8:00 a.m. – 6:00 p.m. CT, Monday – Friday.

Patient Services Representatives Day/Receptionist Day is May 12

By Debbie Sparks, Development and Marketing Manager

CelebrateSince 1991, National Receptionist Day has been celebrated on the second Wednesday of May, this year falling on Wednesday, May 12. HPC would like to take this opportunity to recognize our Patient Services Representatives (PSRs) who fill the role of receptionist and so much more!

According to Billie Reese-Turner, Director of Billing and Patient Services, this past year working during the pandemic has been quite challenging, but our PSRs have risen to the occasion.

“We have had a constant shortage of staff with many having to quarantine due to personal exposure or exposure to a close family member. We are taking extra steps sanitizing, and our protocols change and evolve continuously to ensure the safety of our staff and patients,” Billie says.

“One remarkable thing is that through it all, we have seen patient satisfaction increase and a decrease in abandoned calls,” Billie adds. “The teamwork and collaboration between billing staff and PSR’s working together for all locations has been exceptional.”

Staff Recognition - PSRs

Thank you to our wonderful team of PSRs: Ally Blume, Jean Cast-Martin, Joseph Delgado-Ramirez, Dania Guzman, Claudia Islas, Daniela Palacios, Maria Pena, Kristina Stubbs, Cecilia Yarick and Veronica Flores Manager of Patient Services.

The PSRs are part of the Revenue Cycle Management team and work closely with Mayra Bocanegra, Billing Coordinator; Iveth Alvarado, Enrollment Specialist; Michel Ramirez, Patient Account Coordinator; Billie Reese-Turner, Director of Billing and Patient Services and Diana Zamora, Financial Aid Coordinator.

April HPC Staff Recognitions

National Dental Hygienists Week, April 4-10

Christina CookEach year in April, we recognize the contribution of dental hygienists and their focus on maintaining good oral health practices which impacts overall health.

  • There are more than 200,000 dental hygienists in the United States. In Kansas, there are more than 2,000 dental hygienists.
  • Dental hygienists provide preventative oral care under a dentist’s supervision. They clean patients’ teeth and examine their mouths for signs of damage, gingivitis, and other diseases. Hygienists teach patients how to maintain good oral health.
  • The education of dental hygienists typically includes prerequisite courses prior to obtaining either a dental hygiene certificate or associate degree, which is typically a three-year program. Dental hygienists may go on to obtain a Bachelor of Science or Master of Science in Dental Hygiene.
  • In Kansas, dental hygienists may obtain an Extended Care Permit (level one, two or three) which allows them to practice under indirect supervision in settings like schools or nursing homes. There are 32 dental hygienists that hold Extended Care Permits.

Thank you to HPC’s dental hygienist Christina Cook for her hard work and dedication to our patients!

National Administrative Professionals’ Day

Susan WallaceNational Administrative Professionals’ Day, also known as Secretaries Day or Admin Day, is observed on the Wednesday of the last full week of April each year. This year it is celebrated on Wednesday, April 21. It is a day to recognize the work of secretaries, administrative assistants, receptionists and other administrative support professionals.

Shout out to Susan Wallace, our executive assistant at HPC. Susan supports all the Senior Leadership Team members in addition to coordinating meetings and schedules, supports the Policy Committee, HR functions and taking notes for the Board of Directors and Quality Improvement monthly meetings and so much more. We thank and salute Susan for all she does for HPC!

Health Partnership Holds COVID-19 Vaccine Clinics in Miami and Franklin Counties Saturday, March 27

By Catherine Rice, Vice President of Marketing/Outreach

Your best protection from COVID-19 will be a combination of getting a COVID-19 vaccine, wearing a mask, staying at least six feet away from others, avoiding crowds, and washing your hands often. No one tool alone is going to stop the pandemic.

The good news is that Health Partnership Clinic (HPC) is providing no cost COVID-19 vaccines to Miami and Franklin County residents on Saturday, March 27, 2021 from 9 a.m. to 3 p.m. The vaccines will be offered at HPC’s clinics in Paola and Ottawa. The clinics are located at 1604 Industrial Park Dr., Paola, KS 66071 and 107 S. Main St., Ottawa, KS 66067.

Appointments are required.

To schedule an appointment, call 913-276-7012. Callers should leave their name, date of birth and contact information slowly and clearly. HPC staff will contact callers to schedule an appointment.

At the Saturday vaccine clinics, adults 18 and older in Phase 1-4 will be vaccinated. Remember, pre-registration is required to determine eligibility by calling 913-276-7012. Participants should bring a government-issued I.D. card, insurance card and proof of address.

For Phase eligibility, refer to the graphic below. Viewers are invited to download and share the vaccination flier with their friends, neighbors and family living in Miami and Franklin counties.

Download the Vaccination Flier (English | Spanish)

Phase Eligibility

Kansas Vaccination Phases

Ask the Doctor! Chief Health Officer answers COVID-19 Vaccine questions.

Wael S. Mourad, MD, MHCM, FAAFPPost written by Wael Mourad, MD, MHCM, FAAFP, Chief Health Officer

Turn on the TV and you’re bound to hear breaking news about the COVID-19 vaccine and vaccination plans. It has spurred many questions and concerns from parents and the communities we serve.

At Health Partnership Clinic, our providers are talking with patients every day about the new COVID-19 vaccine. At this time, we have a very limited supply of vaccines and will only be vaccinating current HPC patients who meet the established criteria of both the state and county. We ask that HPC patients request a vaccine from his/her provider through the clinic’s patient portal or call 913-276-7012.

We’re thrilled so many people are interested in becoming vaccinated to save lives. Community members are encouraged to contact their health providers and/or the county health departments. Meanwhile, Dr. Wael S. Mourad, MD, Chief Health Officer and a family physician, answers some “Frequently Asked Questions” to help you better understand COVID-19 vaccines.

Link for English Questions and Answers

Link for Spanish Questions and Answers

Ask the Doc: COVID-19 Vaccinations Ask the Doc: COVID-19 Vaccinations

Now Accepting Appointments! Marketplace Special Enrollment from February 15th to May 15th.

The Special Enrollment period is now open for individuals and families for Marketplace health insurance coverage in response to COVID-19.

Health Partnership Clinic Shares Updates on COVID-19… With YouTube Videos!

By Catherine Rice, Vice President of Marketing/Outreach

There’s been a flurry of news articles and TV and radio segments about COVID vaccines, distribution plans and more. It can be overwhelming and confusing.

Here at Health Partnership Clinic (HPC), we’re trying our best to educate our patients and community. The latest updates can be found on our website, hpcks.org or Facebook @HPChealth.

COVID-19 Vaccination

HPC COVID-19 VaccinationHPC has a very limited supply of vaccines and will only be vaccinating current HPC patients who meet the established criteria of both the state and county at this time.

Clinic patients should request a vaccine from his/her provider through the clinic’s patient portal (https://hpcks.org/patient-portal/) or call 913-276-7012. We are asking patients to leave their name, date of birth and contact information slowly and clearly. A member of our staff will make contact when vaccines become available. Please realize that we do not know what our supply will be or when we will receive allocated doses. It will only delay response times if multiple messages are left.

Understanding Quarantine vs Self-isolation and more

Patients and communities still have questions about quarantine and self-isolation. Wael S. Mourad, MD, MHCM, FAAFP, the clinic’s Chief Health Officer and a family physician, lays out this information in the below video:

How HPC is addressing COVID-19?

We’ve taken a number of steps to ensure the health and safety of our staff, patients and community. Learn more by viewing our latest video:

Healthy reminders

HPC COVID-19 UpdatesThe Centers for Disease Control and Prevention (CDC) reminds us that if we use all the tools we have, we stand the best chance of getting our families, communities, schools and workplaces “back to normal” sooner:

  • Get vaccinated (when vaccines become available!)
  • Stay six feet from others and avoid crowds.
  • Wear a mask.
  • Wash hands often.

County Vaccine Resources

If you are not a HPC patient, below are some resources regarding accessing COVID-19 vaccines.

Johnson County


https://redcap.jocogov.org/surveys/?s=TLPNW37RPP (Spanish)

Franklin County

County residents who would like to get on a list to receive the vaccine when it becomes available to them based on age and medical conditions, call 785-229-3531.

Miami County




Healthy weight. Healthy eating. Healthy you.

Note: Health Partnership Clinic is committed to helping patients and the community under their Medicaid insurance options and benefits. The clinic accepts Kansas Medicaid and partners with UnitedHealthcare Community Plans, Aetna Better Health of Kansas and Sunflower Health Plan in many ways. This includes promoting preventive care and reducing disparities. Over the next several months, our partners will provide helpful educational content to our readers.

UnitedHealthcare Community Plans

United Healthcare LogoWhen you eat more calories than you use, your body stores the extra calories as fat. A few extra pounds are not bad for most people, but too many extra pounds and too much body fat can be bad for your health. Doctors call this being “overweight” or “obese.”

Doctors use a measurement called body mass index (BMI), using your height and your weight to determine how much body fat you have. The best way to stay at a healthy weight or to lose weight is to make good food choices.

Healthy Eating. Healthy You.

Here are some easy ways to do that every day:

  • Try to eat more vegetables and fruit than any other type of food whenever possible.
  • Choose low-calorie foods or smaller portions when eating out.
  • Pick healthy side dishes like apple slices or apple sauce instead of french fries. If you are really craving fries, try eating something healthy like a salad, apple slices or apple sauce first, then split a small portion of fries with a few other people.
  • Drink water or milk instead of soda.
  • Check the label – can you recognize all the ingredients? If not, it might have a lot of extra stuff you don’t need, so look for other options. Try nuts or whole grain crackers instead of chips.
  • Try replacing sugary snacks with things like yogurt or dried fruit (without added sugar). If you have a sweet tooth, try a small portion of your favorite sweet only once a day.

Welcome to UnitedHealthcare’s Kitchen!

Veggie Noodle PastaCheck out our healthy recipe:

Veggie noodles are a nice change from pasta. Zucchini, carrot and sweet potatoes work well. A spiralizer is best to make veggie noodles, but a box grater can work too. Top healthy veggie noodles with this easy Pomodoro Sauce for a quick and simple meal.


  • 1 28 oz. can of whole, peeled tomatoes
  • 1/2 cup olive oil
  • 2-3 coarsely chopped garlic cloves
  • 1/4 tsp. sugar
  • Coarse salt


  1. Healthy weight. Healthy eating. Healthy you.Use a blender to coarsely chop the tomatoes with their juice just until you have a thick sauce.
  2. Heat the olive oil in a heavy saucepan and add the chopped garlic. Cook for about two minutes, until the garlic is fragrant but not brown.
  3. Add the tomato sauce and sugar to the saucepan. Season to taste with a little salt.
  4. Bring the sauce mixture to a boil, then reduce the heat to low. Simmer uncovered for 10 to 15 minutes and serve over cooked veggie noodles.

 Serving Size:

  • Makes 4 servings of Pomodoro sauce

What is atrial fibrillation, and why should I take it seriously?

Tony AnnoPost written by Tony Anno, DNP, ACNP-BC CEPS, CCDS, FHRS, Nurse Practitioner, Cardiology Clinic

February is American Heart Month and the perfect time to increase your heart knowledge. The heart is an important organ that needs to function properly in order to maintain a healthy body. Dr. Tony Anno, Health Partnership Clinic’s Nurse Practitioner in the Cardiology Clinic explains Atrial Fibrillation, one type of heart arrhythmia.

Atrial fibrillation comes with many faces! It can be debilitating, mildly irritating or produce no symptoms at all. One can have palpitations or a fluttering feeling in your chest, chest pain, shortness of breath or extreme fatigue.

Understanding Atrial Fibrillation

Atrial fibrillation is an abnormal heart rhythm where the atrium beats chaotically and inefficiently. Usually, the heart chambers, the atrium, and the ventricles complement each other, with the atrium leading the way, followed by the ventricle to complete one heartbeat. The atrium is a thin-walled, low-pressure chamber compared to the ventricle and provides 20 percent of the overall contribution to the heartbeat.

Atrial fibrillation can be lone, where you only experience it for a single episode. It can be paroxysmal where it comes and goes. It can be persistent, where it comes and stays until you do something (medication or electrical shock) to make it go away. Or it can be permanent.

Atrial fibrillation in and of itself is not a life-threatening heart rhythm for most people. When you have a fast heart rhythm or rapid ventricular response for an extended period, it can cause the heart ventricles to become weakened or develop cardiomyopathy. And untreated atrial fibrillation is a major contributor to stroke, which is the fifth-leading cause of death in the United States.

Atrial fibrillation is diagnosed with an electrocardiogram. The 12-lead electrocardiogram is the standard; however, you may also be diagnosed with atrial fibrillation from a mobile or wearable monitor.

Risk Factors

Heart Health Month: Wear Red DaySeveral conditions make a person susceptible to developing atrial fibrillation:

  • Age
  • Obesity
  • Sleep apnea
  • Diabetes
  • Coronary artery or other diseases in your arteries
  • Diets high in caffeine or other stimulates
  • Thyroid conditions
  • High blood pressure

Once you have been diagnosed with atrial fibrillation, the decision to anticoagulate or use a blood thinner is discussed. The risk factors for stroke are:

  • Age over 65
  • Hypertension
  • Diabetes
  • Coronary artery disease or vascular disease
  • Weakened heart muscle or other structural heart diseases
  • Previous stroke or TIA

Heart Health MonthIf you have any two of the risk factors, you are considered a high-risk (2.2 percent annualized risk of stroke), with anticoagulation recommended. The good news is when taking a blood thinner, you have no greater risk of stroke than that of a person with similar characteristics without atrial fibrillation.

Your heart rate needs to be under 90 beats per minute most of the time, so medications will be used to achieve this, along with the blood thinner. This treatment strategy is referred to as “rate control and anticoagulation.”

You do not have to remain in this heart rhythm, though. Various methods are available to restore a “normal” or sinus rhythm. Sinus rhythm can be restored with a shock of the heart, or cardioversion, in conjunction with or without medication. The medications are called antiarrhythmic medications. Unfortunately, most of these medications have side effects that limit their use or keep them from being used indefinitely.

Finally, there are procedures called ablation that can cure or eliminate atrial fibrillation. The ablation procedure is accomplished by putting catheters in the left atrium and sometimes the right atrium and using radiofrequency heat to “cauterize” or very cold temperatures to “freeze” areas in the atrium to isolate or prevent the atrium from sustaining itself. These procedures are highly effective, especially if you have them early in the disease process.

With the identification and treatment of atrial fibrillation, you can preserve heart function and prevent strokes. If you think you have atrial fibrillation, get checked at your provider’s office.


Dr. Anno has been practicing nursing since 1987 and specializes in cardiology and electrophysiology.

At Health Partnership Clinic, Dr. Anno provides care to individuals with pacemakers and defibrillators that do not have access to traditional care. He also cares for patients with general cardiac problems such as atrial fibrillation and coronary artery disease.

Health Partnership Clinic, a federally qualified health center that serves adults and children is accepting new patients. Call 913-648-2266 to schedule an appointment today.


Health Partnership Staff Grateful for Community Generosity

By Debbie Sparks, Development and Marketing Manager

As 2020 draws to an end, the staff of Health Partnership Clinic remain grateful for the incredible outpouring of support from individuals and organizations throughout the pandemic. From donated masks, PPE and hand sanitizer to staff lunches, drink coupons and cookies—each thoughtful donation has helped to uplift our frontline staff.

Donation of White Jackets

Our friends at Aetna Better Health of Kansas graciously underwrote the cost of white jackets for all of our providers, including medical, behavioral health and dental, as a way to recognize their ongoing efforts.

Provider Jackets 1 Provider Jackets 2

Providing Food

UnitedHealthCare Community Plan provided a delicious breakfast from Panera for staff working one of our free COVID-19 testing events and those working the Saturday clinic as well as #HPCSTRONG t-shirts for staff and volunteers.

UHC Breakfast 1 UHC Breakfast 2

Handmade Masks

In the last few months, community members: Anne Simpson, Sylvia Kenner, Betty Gearheart and Cristil Singer from Mazuma Credit Union donated handmade masks for our patients and staff to wear in the community as it is mandated by several Kansas counties.

Mask Donation 1 Mask Donation 2

As we continue to navigate our “new normal,” we remain mission focused and ready to serve. The love that we feel from the community helps us to push through with the promise of brighter days ahead.

If you would like to make a monetary donation to Health Partnership Clinic:

Online: Visit our website at hpcks.org/give-back and click the Donate Now button.

Checks: Send a check to the following address:

Health Partnership Clinic
Attention Development
405 S. Clairborne Rd., Suite 2, Olathe, KS 66062

In-Kind Donations: If you are interested in making an in-kind donation of meals, masks or other appreciation items to HPC, please call Debbie Sparks at 913-433-7592.

Thank you for your continued support of Health Partnership!

(NOTE: The bold-faced names are new additions as first time or ongoing donors to our list.)

Aetna Better Health of Kansas (Provider Jackets)

Anne Simpson (Masks)


Charlie Hustle LLC



Davidson Promotional Products, Inc.

Direct Relief


Amy Falk (Cookies/Paint)

Front Line Appreciation Group (FLAG KC)
Rick Krapes, Country Financial, Mickey The Cotton Candy Man and Jason’s Deli)

Florasource KC

Freddy’s Frozen Custard and Steakburgers

Betty Gearheart (Masks)

GE Johnson Construction Company

Global Birthing Home Foundation

Heart to Heart International

Hechler Orthodontics

Hibba Haider, MD

Home Depot


Indigo Wild

J. Rieger & Co.

Jersey Mikes Subs

Kansas City Chinese American Association

Kansas Gas Service (Toni’s Lunch)

Sylvia Kenner (Masks)

Krispy Kreme

LRO Studios-Michelle and Rachel Schneider (Masks)

Lucia Jones Herrera, MSN, RN/UnitedHealthcare (Masks)

Marco Pizza

Mazuma Credit Union (Masks)

Metro Lutheran Ministries

Mickey The Cotton Candy Man

Tracey Mikes (Masks)

Olathe Chamber of Commerce
(Park Street Pastry, Strips, Olathe Downtown Diner, Tropical Smoothie Café, Chapala Mexican Restaurant, Doc Greens)

Olathe Rotary Club

Olathe School District

Pizza Village

Pulley Wholesale Florist


Restless Spirits Distilling

Catherine Rice (Paint/Snacks)

Celia Ruiz-UnitedHealthcare (Masks)

Sam’s Club

Shawnee Mission School District

Simple Simon’s Pizza

Smoothie King


The National Association of Free and Charitable Clinics (NAFC)

Union Horse Distilling Company

UnitedHealthcare Community Plan
(Staff, Volunteer, Board T-shirts/Masks/Breakfast from Panera)