Post written by Wael S. Mourad, MD, MHCM, FAAFP, Family Physician and Chief Health Officer
During the month of May, HPC recognized the contributions of both Nurses and Patient Services Representatives (PSR)/Receptionists for the important roles they provide in patient care. May 6-12 marked Nurses Week and May 8 was Receptionist Day.
In 1993, the American Nurses Association declared May 6-12 as the national week to celebrate and elevate the nursing profession. This year, the theme was “Four Million Reasons to Celebrate.” Every year the celebration ends on May 12, Florence Nightingale’s birthday. Florence Nightingale was an English social reformer, statistician and the founder of modern nursing.
HPC celebrates the contribution and positive impact on health care that America’s four million nurses make every day!
Special thanks to Susan Bennett, MSN, ARNP, FNP-C, who serves as the Director of Nursing at HPC. We appreciate all that Susan does to keep operations running smoothly and ensure that we are providing top notch patient centered care.
Patient Services Representative/Receptionist Day
Since 1991, National Receptionist Day is celebrated on the second Wednesday of May, this year falling on May 8. HPC took advantage of the holiday by recognizing our team of PSRs who fill the role of receptionist and so much more!
The PSR is the first smiling face you see when you arrive at the clinic. The PSR gets you checked in and schedules your follow up appointments. They answer the phone and deal with the concerns of patients all while keeping the front office organized and running efficiently.
Thank you to our team of PSRs: Karina Diaz, Christina Dolores, Stephanie Estrada, Veronica Flores, Fatima Galindo, Jessica Najera and Maria Pena.
And best wishes to PSR Maribel Santa Anna as she transitions to her new role in pediatrics. We appreciate her years of service at HPC.